Politika zasebnosti

Politika zasebnosti/ Privacy policy

SLO

Ta pravilnik o zasebnosti opisuje, kako airboo.shop (»spletno mesto« ali »mi«) zbira, uporablja in razkrije vaše osebne podatke, ko obiščete ali opravite nakup na spletnem mestu.

Zbiranje osebnih podatkov

Ko obiščete spletno mesto, zbiramo določene podatke o vaši napravi, vaši interakciji s spletnim mestom in podatke, ki so potrebni za obdelavo vaših nakupov. Dodatne informacije lahko zbiramo tudi, če nas kontaktirate na podporo strankam. V tem pravilniku o zasebnosti vse informacije, ki lahko enolično identificirajo posameznika (vključno s spodnjimi informacijami), imenujemo »osebni podatki«. Za več informacij o tem, katere osebne podatke zbiramo in zakaj, si oglejte spodnji seznam.

Informacije o napravi

  • Primeri zbranih osebnih podatkov: različica spletnega brskalnika, naslov IP, časovni pas, informacije o piškotkih, katera spletna mesta ali izdelke si ogledujete, iskalni izrazi in način interakcije s spletnim mestom.
  • Namen zbiranja: za natančno nalaganje spletnega mesta za vas in za izvedbo analitike o uporabi spletnega mesta za optimizacijo našega spletnega mesta.
  • Vir zbiranja: samodejno se zbere, ko dostopate do našega spletnega mesta s piškotki, dnevniškimi datotekami, spletnimi svetilniki, oznakami ali slikovnimi pikami 
  • Razkritje za poslovni namen: v skupni rabi z našim obdelovalcem Shopify 

Podatki o naročilu

  • Primeri zbranih osebnih podatkov: ime, naslov za izstavitev računa, naslov za dostavo, podatki o plačilu (vključno s številkami kreditnih kartic, e-poštni naslov in telefonsko številko.
  • Namen zbiranja: zagotoviti vam izdelke ali storitve za izpolnitev naše pogodbe, obdelati vaše podatke o plačilu, urediti pošiljanje in vam zagotoviti račune in/ali potrditve naročil, komunicirati z vami, preveriti naša naročila glede morebitnega tveganja ali goljufije, in če je v skladu s preferencami, ki ste jih delili z nami, vam zagotovimo informacije ali oglaševanje v zvezi z našimi izdelki ali storitvami.
  • Vir zbiranja: zbrano od vas.
  • Razkritje za poslovni namen: v skupni rabi z našim obdelovalcem Shopify, Meta, Stripe, Paypal

Informacije o podpori strankam

  • Primeri zbranih osebnih podatkov: ime, naslov za izstavitev računa, naslov za dostavo, e-poštni naslov in telefonsko številko
  • Namen zbiranja: zagotavljanje podpore strankam.
  • Vir zbiranja: zbrano od vas.
  • Razkritje za poslovni namen: v skupni rabi z našim obdelovalcem Shopify, Meta.

Mladoletne osebe

Spletno mesto ni namenjeno posameznikom, mlajšim od 10 let. Osebnih podatkov otrok ne zbiramo namerno. Če ste starš ali skrbnik in menite, da nam je vaš otrok posredoval osebne podatke, nas kontaktirajte na spodnji naslov in zahtevajte izbris.

Deljenje osebnih podatkov

Vaše osebne podatke delimo s ponudniki storitev, da nam pomagajo pri zagotavljanju naših storitev in izpolnjevanju naših pogodb z vami, kot je opisano zgoraj. Na primer:

  • Za delovanje naše spletne trgovine uporabljamo Shopify. Več o tem, kako Shopify uporablja vaše osebne podatke, lahko preberete tukaj: https://www.shopify.com/legal/privacy.
  • Vaše osebne podatke lahko delimo z namenom skladnosti z veljavnimi zakoni in predpisi, da se odzovemo na sodni poziv, nalog za preiskavo ali drugo zakonito zahtevo po informacijah, ki jih prejmemo, ali da drugače zaščitimo svoje pravice.
  • Oglaševanje ( več pod oddelkom "Vedenjsko oglaševanje" in "Piškotki")


Vedenjsko oglaševanje

Kot je opisano zgoraj, uporabljamo vaše osebne podatke, da vam zagotovimo ciljno usmerjene oglase ali trženjske komunikacije, za katere menimo, da bi vas lahko zanimali. Na primer:

  • Google Analytics uporabljamo, da nam pomaga razumeti, kako naše stranke uporabljajo spletno mesto. Več o tem, kako Google uporablja vaše osebne podatke, si lahko preberete tukaj: https://policies.google.com/privacy?hl=en.Tu lahko tudi onemogočite Google Analytics:https://tools.google.com/dlpage/gaoptout.
  • Podatke o vaši uporabi spletnega mesta, vaših nakupih in vaši interakciji z našimi oglasi na drugih spletnih mestih delimo z našimi oglaševalskimi partnerji. Nekatere od teh informacij zbiramo in delimo neposredno z našimi oglaševalskimi partnerji, v nekaterih primerih pa z uporabo piškotkov ali drugih podobnih tehnologij (s katerimi se lahko strinjate, odvisno od vaše lokacije).

Za več informacij o tem, kako deluje ciljano oglaševanje, lahko obiščete izobraževalno stran Network Advertising Initiative (»NAI«) na http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Ciljno oglaševanje

Lahko odjavite na naslednji način:

Poleg tega se lahko odjavite od nekaterih od teh storitev tako, da obiščete portal za odjavo Digital Advertising Alliance na: http://optout.aboutads.info/.

Uporaba osebnih podatkov

Vaše osebne podatke uporabljamo za zagotavljanje naših storitev, ki vključujejo: ponudbo izdelkov za prodajo, obdelavo plačil, pošiljanje in izpolnitev vašega naročila ter vas obveščamo o novih izdelkih, storitvah in ponudbah.

Zakonita podlaga

V skladu s Splošno uredbo o varstvu podatkov (»GDPR«), če ste rezident Evropskega gospodarskega prostora (»EGP«), vaše osebne podatke obdelujemo na naslednjih zakonitih podlagah:


  • Vaše soglasje;
  • Izpolnjevanje pogodbe med vami in spletnim mestom;
  • Skladnost z našimi zakonskimi obveznostmi;
  • Za zaščito vaših vitalnih interesov;
  • Opravljati nalogo, ki se izvaja v javnem interesu;
  • Za naše legitimne interese, ki ne prevladajo nad vašimi temeljnimi pravicami in svoboščinami.

Zadrževanje

Ko oddate naročilo prek spletnega mesta, bomo vaše osebne podatke hranili za našo evidenco, razen če in dokler nas ne zaprosite, da te podatke izbrišemo. Za več informacij o vaši pravici do izbrisa si oglejte spodnji razdelek »Vaše pravice«.

Samodejno odločanje

Če ste rezident EGP, imate pravico ugovarjati obdelavi, ki temelji izključno na avtomatiziranem odločanju (ki vključuje profiliranje), če ima to odločanje pravni učinek na vas ali drugače pomembno vpliva na vas.

Naša platforma Shopify uporablja omejeno avtomatizirano odločanje, da prepreči goljufije, ki nimajo pravnega ali drugega pomembnega učinka na vas.

Storitve, ki vključujejo elemente avtomatiziranega odločanja, vključujejo:

  • Začasni seznam zavrnitev naslovov IP, povezanih z večkratnimi neuspešnimi transakcijami. Ta denylist obstaja za majhno število ur.
  • Začasni seznam zavrnjenih kreditnih kartic, povezanih z zavrnjenimi naslovi IP. Ta denylist obstaja za majhno število dni.


Your rights


GDPR

Če ste rezident EGP, imate pravico do dostopa do osebnih podatkov, ki jih hranimo o vas, da jih prenesete v novo storitev in zahtevate, da se vaši osebni podatki popravijo, posodobijo ali izbrišejo. Če želite uveljavljati te pravice, nas kontaktirajte prek spodnjih kontaktnih podatkov 

Vaši osebni podatki bodo sprva obdelani na Irskem, nato pa bodo preneseni izven Evrope za shranjevanje in nadaljnjo obdelavo, vključno v Kanado in Združene države. Za več informacij o tem, kako so prenosi podatkov v skladu z GDPR, si oglejte Shopifyjevo belo knjigo GDPR: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

Piškotki

Piškotek je majhna količina informacij, ki se naloži na vaš računalnik ali napravo, ko obiščete naše spletno mesto. Uporabljamo številne različne piškotke, vključno s funkcionalnimi, učinkovitimi, oglaševalskimi in družabnimi omrežji ali piškotki vsebine. Piškotki izboljšajo vašo izkušnjo brskanja, saj spletni strani omogočijo, da si zapomni vaša dejanja in nastavitve (kot sta prijava in izbira regije). To pomeni, da vam teh podatkov ni treba znova vnašati vsakič, ko se vrnete na spletno mesto ali brskate z ene strani na drugo. Piškotki zagotavljajo tudi informacije o tem, kako ljudje uporabljajo spletno mesto, na primer, ali ga prvič obiščejo ali so pogost obiskovalec.

Naslednje piškotke uporabljamo za optimizacijo vaše izkušnje na našem spletnem mestu in za zagotavljanje naših storitev.

Cookies Necessary for the Functioning of the Store

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.

Reporting and Analytics

Name Function
_tracking_consent Tracking preferences.
_landing_page Track landing pages
_orig_referrer Track landing pages
_s Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_y Shopify analytics.
_y Shopify analytics.


Čas, v katerem piškotek ostane na vašem računalniku ali mobilni napravi, je odvisen od tega, ali gre za »trajni« ali »sejni« piškotek. Piškotki seje trajajo, dokler ne prenehate brskati, trajni piškotki pa trajajo, dokler ne potečejo ali se izbrišejo. Večina piškotkov, ki jih uporabljamo, je trajnih in potečejo med 30 minutami in dvema letoma od datuma, ko so naloženi v vašo napravo.

Piškotke lahko nadzirate in upravljate na različne načine. Upoštevajte, da lahko odstranitev ali blokiranje piškotkov negativno vpliva na vašo uporabniško izkušnjo in deli našega spletnega mesta morda ne bodo več v celoti dostopni.

Večina brskalnikov samodejno sprejme piškotke, vendar lahko izberete, ali želite piškotke sprejeti ali ne prek kontrolnikov brskalnika, ki jih pogosto najdete v meniju »Orodja« ali »Nastavitve« brskalnika. Za več informacij o tem, kako spremeniti nastavitve brskalnika ali kako blokirati, upravljati ali filtrirati piškotke, lahko najdete v datoteki pomoči vašega brskalnika ali na spletnih mestih, kot je www.allaboutcookies.org.

Poleg tega upoštevajte, da blokiranje piškotkov morda ne bo popolnoma preprečilo, kako podatke delimo s tretjimi osebami, kot so naši oglaševalski partnerji. Če želite uveljavljati svoje pravice ali onemogočiti določeno uporabo vaših podatkov s strani teh strani, sledite navodilom v zgornjem razdelku »Vedenjsko oglaševanje«.

Ne sledi

Upoštevajte, da ker ni doslednega razumevanja v industriji, kako se odzvati na signale »Ne sledi«, ne spreminjamo naših praks zbiranja in uporabe podatkov, ko zaznamo tak signal v vašem brskalniku.

Spremembe

To politiko zasebnosti lahko občasno posodobimo, da na primer odražamo spremembe naših praks ali iz drugih operativnih, pravnih ali regulativnih razlogov.

Kontakt

Za več informacij o naših praksah varovanja zasebnosti, če imate vprašanja ali če želite vložiti pritožbo, nas kontaktirajte po e-pošti na info@airboo.shop ali po pošti z uporabo spodnjih podrobnosti:

Cest 30. avgusta 4, hiša, 1260 Ljubljana , Slovenija

Nazadnje posodobljeno: 6.1.2022

Če niste zadovoljni z našim odgovorom na vašo pritožbo, imate pravico, da svojo pritožbo vložite pri ustreznem organu za varstvo podatkov. Lahko se obrnete na vaš lokalni organ za varstvo podatkov ali naš nadzorni organ tukaj:

Informacijski pooblaščenec

Dunajska cesta 22

1000 Ljubljana, Slovenija

EN

This Privacy Policy describes how airboo-shop.myshopify.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
  • Disclosure for a business purpose: shared with our processor Shopify

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify

Customer support information

  • Examples of Personal Information collected: 
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: 

 

Minors

The Site is not intended for individuals under the age of 10. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • Shopify, Meta, Paypal, Stripe


Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  •  We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.


Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:


  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
  • Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.


Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below. 

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.


CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below 

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.

Reporting and Analytics

Name Function
_tracking_consent Tracking preferences.
_landing_page Track landing pages
_orig_referrer Track landing pages
_s Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_y Shopify analytics.
_y Shopify analytics.


The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email address] or by mail using the details provided below:

Cest 30. avgusta 4, house, 1260 Ljubljana , Slovenia

Last updated: 6.1.2022

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: 

Informacijski pooblaščenec

Dunajska cesta 22

1000 Ljubljana, Slovenija